Only the Pieces You Love. Only the Pieces You Love.

Many Zodiglow designs use 316L stainless steel, selected for its durability and corrosion resistance; eligible gold-tone styles feature 18K gold PVD plating. Other pieces may use 925 sterling silver, gold-plated copper or different metals, so material and finish depend on the exact style. Depending on the design, pieces may also feature zircon, freshwater pearls, imitation pearls, enamel, resin, glass, or other decorative details.

The exact material and finish are listed on each product page, so you always know what you’re choosing.

Our 316L stainless steel styles are corrosion-resistant and made for comfortable everyday wear, including occasional contact with fresh water. Some styles are described as waterproof or water-resistant; the performance of the finished jewelry also depends on the plating, settings and decorative details, so review the specific product page before swimming or bathing.

For the longest-lasting shine, rinse and dry after contact with saltwater or chlorine, avoid prolonged contact with perfume, lotion, and harsh chemicals, and store pieces separately.

Many Zodiglow styles are made with skin-friendly materials and selected for comfortable everyday wear. Because materials and finishes vary by style—including stainless steel, 925 sterling silver, and gold-plated copper—we don’t make a universal hypoallergenic claim for every piece. If you have especially sensitive skin or a known metal allergy, please check the exact material details listed on each product page.

We’ll get your order on its way as quickly as possible. Orders are carefully prepared within 2–7 business days, and most ship sooner. After dispatch, standard delivery usually takes 7–15 business days.

You’ll receive a tracking link by email as soon as your order ships. Shipping below US$150 varies by destination (US standard shipping: US$7.99). Free standard shipping applies to eligible orders of US$150 or more after discounts. Exact rates are shown at checkout.

We currently ship to selected destinations including the United States, Canada, Mexico, the United Kingdom, Belgium and other supported European countries, Australia, Japan and South Korea. We do not currently ship to India or Indonesia. Enter your address at checkout to see available delivery options.

International orders may be subject to local duties or taxes set by the destination country. When available, charges will appear at checkout; otherwise, local authorities or carriers may collect them upon delivery.

$119+ · Choose a free gift. Eligible jewelry orders unlock a selection of available gifts in the cart. Choose yours before checkout.

$150+ · Free standard shipping. Available on eligible merchandise subtotals of US$150 or more after discounts to supported destinations. U.S. standard shipping is US$7.99 below this threshold; other destinations have their own rates.

$169+ · Get $10 off. The US$10 discount is applied automatically at checkout on qualifying orders. A 10-piece box priced at US$169 becomes US$159 after this discount. Eligible 10% promo codes such as WELCOME10 can combine with the automatic $10 order discount. Free shipping depends on your subtotal after all discounts; final eligibility is confirmed at checkout. See our Shipping Policy for details.

Yes—every order is carefully packed to arrive protected, beautifully presented, and ready to enjoy. Whether you’re treating yourself or sending a gift, the unboxing will still feel special.

Qualifying orders can unlock a premium keepsake box in the cart for an elevated unboxing experience. Simply choose your preferred available design before checkout.

If no premium box is selected, your jewelry will still arrive in our standard protective, gift-ready packaging. Packaging shown in product photos or social content may feature a premium option; the selection shown in your cart confirms what is included with your order.

Shop with confidence—you have 30 days from delivery to request an eligible return or exchange. Items need to be unworn, unused, and in their original condition with the original packaging, tags, and protective materials.

For hygiene reasons, pierced jewelry must remain unworn and any supplied hygiene seal must stay intact. For change-of-mind returns, return postage is normally paid by the customer.

Email hello@zodiglow.com with your order number before sending anything back, and we’ll guide you through the next steps. Once an approved return is received and inspected, we aim to issue the refund to your original payment method within 7 business days. Review our full Return & Refund Policy for complete details.

Don’t worry—we’ll help make it right. Contact hello@zodiglow.com within 7 days of delivery with your order number, a short description, and clear photos of the item, packaging, and shipping label.

Keep the item and packaging while we review the issue. Our team will respond as quickly as possible and provide the most appropriate solution.